Privacy Policy
Welcome to Aloha HVAC. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.
By using this website, you agree to the practices described in this policy.
Welcome to Aloha HVAC, Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.
By using this website, you agree to the practices described in this policy.
Information We Collect
We may collect personal and non-personal information from visitors and customers, including:
Personal Information
When you contact us, request service, or complete a form on our website, we may collect:
Full name
Phone number
Email address
Property address
Service request details
Any information voluntarily submitted through forms or communication
Non-Personal Information
We may automatically collect certain technical and usage information, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral sources
Cookies and tracking data
This information helps us improve website performance and user experience.
How We Use Your Information
We use collected information to:
Respond to inquiries and service requests
Schedule plumbing, heating, and air conditioning services
Provide customer support
Improve our website and services
Send appointment confirmations or updates
Deliver marketing and promotional communications
Analyze website performance and visitor behavior
Maintain website security and prevent fraud
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and collect website analytics.
Cookies may help us:
Remember user preferences
Analyze website traffic
Improve website functionality
Deliver relevant advertising
You can disable cookies through your browser settings, though some website features may not function properly.
For more information, please review our Cookie Policy.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share information with trusted service providers who assist us in operating our business, including:
Website hosting providers
CRM and scheduling software providers
Marketing and analytics platforms
Payment processing providers
Customer communication tools
These providers are required to maintain the confidentiality and security of your information.
We may also disclose information if required by law or to protect our legal rights.
Third-Party Services
Our website may contain links to third-party websites or services, including:
Google
Facebook/Meta
YouTube
Review platforms
Scheduling systems
These third-party services operate independently and have their own privacy policies. We are not responsible for their practices or content.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Restrict certain data processing activities
To exercise your rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been submitted, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact:
Phone: (909) 570-4588
